STORE POLICIES
HANDMADE DISCLAIMER
Please note that all our products are meticulously handmade by master artisans one piece at a time. Due to this process, there may be a slight variation from one item to the next. Such variations are inherent in the manufacturing of handmade products, so you may expect minor distinctions that will make your purchase special and truly one of a kind.
The images, descriptions and measurements you will find on our site have been used to best portray the products we sell. We must advise that although we try our upmost to remain completely honest, the information due to the nature of our products can not be 100% accurate.
If you do have any questions or queries regarding this please feel free to get in touch with us via 3eye6sense@gmail.com
RETURN & REFUND POLICY
Please be forewarned that we do not accept returns/refunds for reasons not due to our own error/personal reasons. If the item(s) had a defect prior to being sent out, we will accept returns for all full priced items.
If you would like to return your defective item(s), please contact us within 3 days of receiving your order, and an email containing a Return Authorization will be sent out with instructions detailing how to return the garment. Once the authorization has been sent, items must be returned via trackable delivery within 5 days for the item to be eligible for a return.
Once returned, we will examine for ourselves whether or not the item has been worn, washed, or used. If there appears to be no evidence of the item being worn, we will send you a brand new piece/refund within a few days of receiving the item.
COMMERCIAL DISCLOSURE
LEGAL NAME
We will disclose without delay if requested.
ADDRESS
We will disclose without delay if requested.
PHONE NUMBER
0081 70-4014-2051
HEAD OF OPERATIONS
Irina Akhtioskaya
ADDITIONAL FEES
The following additional fees may apply:
Flat-rate shipping fee of 1000¥ per box.
Konbini payment transaction fee of 100¥
DELIVERY TIMES
Orders are processed within 1-2 business days. Delivery times vary depending on the destination. Estimated delivery is 3-7 business days within Japan and may occur due to external factors beyond our control.
ACCEPTED PAYMENT METHODS
Credit cards or via local bank transfer.
PAYMENT PERIOD
Credit card payments are processed immediately, while local bank transfers must be sent within 3 days of the date of the order.
PRICE
Prices vary depending on the product and are displayed clearly on each product page. All prices are shown in the applicable currency and are subject to change without prior notice.